Are there any hidden costs?
All Trips Europe prices are fully inclusive with the exception of a check in and cleaning fee. The price you are quoted for your stay is the price you will pay. This includes High-Speed Internet, heating, gas, water, electric, sheets and towels (the only exception is long term stays over 3 months).
Do I need to pack my own hairdryer or travel iron?
We provide in all of our properties provide iron, ironing board and hairdryer. If you have additional small appliances (such as curling irons, electric razors and the like) you will need to bring AC adapters for the 220 volt current.
Can you recommend good restaurants in the neighborhood?
Upon arrival, a knowledgeable member of our staff, fluent in English, will be happy to direct you to the best neighborhood eateries, as well as markets, bakeries, and anything else that may be of interest to you during you stay. They will also provide a list of other go-see-dos in the area.
Will I need to supply anything for cooking at ‘home’ in my rental?
Just the food! All our kitchens are fully outfitted with everything you would need to make a meal at home. All the basic equipment in provided.
Will there be anything in the fridge when we arrive?
For a fee of 100€ we will be happy to stock the fridge for you with the following items: Lavazza coffee, fresh Poilane bread, cold cut meat (or charcuterie) selection, butter, jam, milk, a selection of French cheeses, fresh orange juice, San Pellegrino, eggs, croissants, pasta and rice. This list can be amended or tailored to your needs upon request, and price adjusted accordingly. To order this service please send us an email a list of your desires.
Are all your apartments centrally located and accessible via public transportation?
Yes. All Trips Europe apartments are located in central Paris and thus very near to tourist attraction and business centers. Each apartment is no more than a five-minute walk to a Paris Metro Station, RER Station, or Paris bus stop. Being in the center of Paris means that your apartment will be within walking distance to many of the major monuments or a short subway or bus ride away.
What time is check-in?
Check in is at 1pm (13h). Check out at 10am.
Most of the time you will be able to check in upon arrival. In the rare instance that other guests are checking out on the same day you arrive, check-in can take place later, until 2pm (14h). Check-in before 9am and after 8pm and/or on French National holidays will be subject to a 30€ surcharge at the time of arrival.
Are the homes serviced?
As you are renting a private home, it is not serviced, you are expected to self-cater. We can however assist with organizing maid service on request during your stay for a supplemental charge. We will clean the property at the end of your stay.
Is there airport shuttle service provided?
We will be happy to reserve a shuttle, taxi or private car for you.
Are your apartments air-conditioned?
We do have some apartments that are air-conditioned, a rare feature in Paris where most apartments and many hotels are not. We are happy to direct you to our air-conditioned rentals. All others have fans as necessary.
Do I need to bring towels or linens?
All of our apartments provide towels and linens.
When will my security deposit be returned?
The security deposit is taken on arrival, and will be returned once it is confirmed that no damage was done.
How safe are the neighborhoods around my rental?
The neighborhoods surrounding our apartments are among the safest in Paris. We want you to feel comfortable taking evening strolls, and walking on your own. Our apartments are only in the safest Paris neighborhoods.
How about Telephone, WiFi and Computer?
Some of our apartments have a telephone. In most of our apartments calls are free to the US, Canada, England, Australia and several other countries. Local calls are free (except to cell phones in France). All of our apartments have free unlimited internet, and most have WiFi.
Who is responsible for cleaning and maintenance of the property?
Trips Europe employs its own staff of cleaners and greeters. Having our own staff in place locally also means that we can respond quickly to special requests or problems, should they arise. We also have a team of plumbers, electricians and carpenters who have worked with us for many years that we rely on for quick response when needed.
What is the minimum length of stay in your Paris vacation apartments?
All of our apartments require a minimum 4 nights stay (unless specified, can be longer).
May we arrive at our apartment on any day of the week?
Yes, rentals can begin and end on the day you choose. We feel this allows greater flexibility in booking air travel and allows for the best fares.
What is the currency on your rates?
Our rates are expressed in Euro €.
What payment methods do you accept?
You can pay for your rental by PayPal, € check or wire transfer. Payments other than PayPal / Credit Card should be arranged by contacting us.
What are your cancellation terms?
You can see our rental agreement here. If renting any of our properties, you agree to respect the terms of our agreement. We strongly recommend that you look into purchasing Travel Insurance in should unexpected cancellation become necessary.
We are traveling with young children; can you provide a crib?
Absolutely, we can provide a crib for a small fee.
Are your apartments fully equipped; is there anything we need to bring?
We have provided everything we believe you would require in your own home including bed linens, towels, appliances, dishes and cookware. We describe each apartment in detail on our website and you will see that where possible we have installed full size refrigerators/freezers, ovens, microwaves, washer, toasters and coffee makers.
Are the pictures and views on your site accurate representations of what we will be renting?
Yes. We consistently maintain and improve our apartments during the quiet months. We update pictures regularly. They are provided in good faith and in the belief that they are accurate based on the latest information received. However, Trips Europe declines all responsibility for any modifications made by the owners without our knowledge.
Is smoking allowed?
Sorry, all our apartments are non-smoking.
May we bring a small pet?
Sorry, we do not allow pets. Many guests have allergies and we try to provide an antigen-free environment.
How do we book one of your Paris vacation rental apartments?
Just book through our simple checkout process pay and you’re set to go, or if you don’t feel comfortable you can simply email us to confirm availability when you are ready to book. Our representatives are very familiar with all of our properties. They will gladly offer advice according to your preferences. We will follow-up with detailed instructions on the next steps. Upon receipt of the deposit or payment we will send all the necessary information: apartment instructions, greeter information and acknowledgement of your payment.